Terms of Service

Effective Date: September 2024

Welcome to The Royal Saunas! These Terms of Service outline the rules and regulations for the use of our website, theroyalsaunas.com, and the purchase of our products and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Eligibility

To use our services, you must be at least 18 years old or have parental consent. By using this site, you represent that you are of legal age and have the legal capacity to enter into these Terms.

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, or error-free. Prices and availability are subject to change without notice.

4. Ordering and Payment

By placing an order through our website, you agree to provide accurate and complete information. We accept various payment methods, and you are responsible for ensuring that your payment information is valid and accurate.

5. Shipping Policy

We only ship to addresses within the United States. Orders are typically processed within 1 to 3 days, with delivery taking an additional 5 to 9 days. For custom orders, preparation may take 3-4 weeks.

Please refer to our Shipping Policy for more details.

6. Returns and Refunds

Please review our Refund Policy for information about returns and refunds.

7. Limitation of Liability

To the fullest extent permitted by law, The Royal Saunas shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless The Royal Saunas, its affiliates, and its employees from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms of Service.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

DLS GROUP LLC
15442 Ventura Blvd Ste 201 312
Sherman Oaks, California, 91403
Phone: (435) 817-9359
Email: sales@theroyalsaunas.com